Dentist Dental Polyclinics (Dentist Ağız ve Diş Sağlığı Polikliniği)
According to our open methodology, this clinic scored 52/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 14 ranked clinics · Last checked: 24 September 2026
52/100
Positions by Rating Profile
- Overall Transparency & Trust#1452/100
- Best for Expats#1452.5/100
- Best for Dental Implants#1251.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1430.7/100
- Best English-speaking Clinics#1355.5/100
- Best for Families / Children#861.3/100
- Sleep Dentistry (GA / deep sedation)#952/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented surgical page states 'Surgery can be performed under local anesthesia, IV sedation, or general anesthesia' [dentist-dis-klinigi-sedation]
Summary
Kadıköy (Acıbadem) polyclinic founded by Dr. Mesut Mutlu, offering general, cosmetic, orthodontic, pediatric and surgical dentistry with an English site.
Locations referenced in Kadıköy Acıbadem and Kartal; exact street address not shown on fetched page.
Strengths
- Information Transparency: 16 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Istanbul; mentioned for: English speaking dentist Istanbul; mentioned for: dental implants Istanbul; mentioned for: emergency dentist Istanbul; mentioned for: Istanbul dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed Orthodontics specialist named; others general dentistry. [s1] | 2/2 |
| ✓ | Real clinic photos Patient before/after images. [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✗ | Clear contact details WhatsApp shown; phone/email not explicitly listed on fetched page. [s1] | 0/2 |
| ✓ | English website version [s1] | 2/2 |
| ✗ | Address and map published District mentioned but no exact address/map on fetched page. [s1] | 0/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 (Google Business Profile name: Özel Dentist Acıbadem Diş Polikliniği; website field on the listing shows dentist.com.tr, confirming the brand match) [dentist-dis-klinigi-refresh] | 6/6 |
| ◐ | Google review volume [dentist-dis-klinigi-refresh] | 2/3 |
| ✓ | Review recency as of 2026-09-24 (newest review recorded) [dentist-dis-klinigi-deepen] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews [dentist-dis-klinigi-deepen] | 2/2 |
| ✓ | No recurring complaints Histogram carries only 1 review at 1-2★ out of 174; no complaint theme [dentist-dis-klinigi-deepen] | 2/2 |
| ✗ | No suspicious review patterns Rating is 174 of 175 five-star, and three reviews arrived on three consecutive days from mostly low-activity accounts [dentist-dis-klinigi-deepen-12] | 0/2 |
| ✓ | Active Facebook presence Clinic's own site links to its Facebook page [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no TripAdvisor link on the clinic's own channels [dentist-dis-klinigi-deepen-2] [s1] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed or Trustpilot, and the clinic's own website links to no review platform (checked 2026-10-01). [dentist-dis-klinigi-deepen-10] [dentist-dis-klinigi-deepen-11] [dentist-dis-klinigi-platforms] [dentist-dis-klinigi-platforms-2] [dentist-dis-klinigi-platforms-3] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray documented for implant planning [dentist-dis-klinigi-deepen-3] | 2/2 |
| ✓ | CBCT (3D imaging) Tomography documented alongside panoramic X-ray for implant planning [dentist-dis-klinigi-deepen-3] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry Pedodontics. [s1] | 1.5/1.5 |
| ✗ | Emergency care Full 8-category service menu read; no emergency service. One article covers home first-aid, not a clinic service [dentist-dis-klinigi-deepen-4] | 0/1.5 |
| ✓ | Works with international patients English site targeting international patients. [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Booking is by phone or WhatsApp; the site has no request form and offers no online consultation, photo review or estimate before a visit. [dentist-dis-klinigi-g5] [dentist-dis-klinigi-g5-2] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Saturday hours and a weekday close at 19:00 on the Google listing [dentist-dis-klinigi-deepen] | 1.5/1.5 |
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Istanbul", "English speaking dentist Istanbul", "dental implants Istanbul", "emergency dentist Istanbul", "Istanbul dental clinic for expats".
| ✗ | Mentioned for: best dentist Istanbul Not in the local results or on the first page of web results for "best dentist Istanbul" on 2026-10-08. [dentist-dis-klinigi-deepen-13] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Istanbul Not in the local results or on the first page of web results for "English speaking dentist Istanbul" on 2026-10-08. [dentist-dis-klinigi-deepen-13] | 0/1 |
| ✗ | Mentioned for: dental implants Istanbul Not in the local results or on the first page of web results for "dental implants Istanbul" on 2026-10-08. [dentist-dis-klinigi-deepen-13] | 0/1 |
| ✗ | Mentioned for: emergency dentist Istanbul Not present in the top web results for "emergency dentist Istanbul" on 2026-09-24. [dentist-dis-klinigi-deepen-8] | 0/1 |
| ✗ | Mentioned for: Istanbul dental clinic for expats Not in the local results or on the first page of web results for "Istanbul dental clinic for expats" on 2026-10-08. [dentist-dis-klinigi-deepen-13] | 0/1 |
| ✗ | Structured data on website No JSON-LD structured data on any page read [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dentgroup Dental Clinics51.6 of 100View report →
- #2Dentakay Dental Clinics52.5 of 100View report →
- #3CityDent Istanbul Dental Clinic26 of 100View report →
Measured by Ansmeter, 7 October 2026 – 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: International Health Tourism Authorization (listed as 'Özel Dentist Acıbadem Ağız ve Diş Sağlığı Polikliniği', T.C. Sağlık Bakanlığı Yetkili Diğer Sağlık Tesisleri list) (T.C. Sağlık Bakanlığı Sağlık Turizmi Yetkili Diğer Sağlık Tesisleri list, İstanbul filter. Variants tried: 'Dentist Ağız ve Diş Sağlığı Polikliniği', 'Dentist.com.tr', 'Özel Dentist Acıbadem'. Matched row 795 by exact street address (Acıbadem Mah. Acıbadem Cad. No:109/4) to the clinic's stored address (No:109 D:4); registry phone (0555 105 21 22) differs from the clinic's stored contact number. Checked 2026-08-25.) [dentist-dis-klinigi-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Mesut Mutlu [s1] | Founder; general dentistry | not verified |
| Dr. Bilge Akmenek [s1] | General dentistry | not verified |
| Dr. Mutlu Bice [s1] | General dentistry | not verified |
| Dr. Ece Boztaş [s1] | General dentistry | not verified |
| Dr. Berkan Küçükkurt [s1] | Orthodontics | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Suspicious review patterns (-5 pts) — Suspicious review patterns recorded in the data (derived).
- low No verifiable address (-3 pts) — No exact street address/map on fetched page. [s1]
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentist.com.tr/en/ |
|---|---|
| Phone | +90 216 545 21 22 |
| +90 555 105 21 22 | |
| Google Maps | Map listing |
| Address | Acıbadem, Acıbadem Cd. No:109 D:4, 34718 Kadıköy/İstanbul (Özel Dentist Acıbadem branch) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentist.com.tr/en/ | Site links to facebook.com/DentisttAgizveDisSagligiPoliklinigi | Site's external links include Facebook only; no TripAdvisor link on any of the pages read | No JSON-LD structured data on the English and Turkish homepages, the treatments menu, the implant page or the contact page (read 2026-09-24); none on the other pages read either | 2026-09-24 |
| dentist-dis-klinigi-sedation | https://www.dentist.com.tr/en/health-corner/surgical/apical-resection | 'Surgery can be performed under local anesthesia, IV sedation, or general anesthesia' | 2026-08-23 |
| dentist-dis-klinigi-refresh | https://www.google.com/maps/place/%C3%96zel+Dentist+Ac%C4%B1badem+D… | the 3 most-visible reviews are all dated about 3 years ago as of 2026-08-25 | 2026-08-25 |
| dentist-dis-klinigi-lic | https://shgmturizmdb.saglik.gov.tr/TR-94837/yetkili-diger-saglik-te… | Row 795, İstanbul: 'Özel Dentist Acıbadem Ağız ve Diş Sağlığı Polikliniği' — Özel Ağız ve Diş Sağlığı Polikliniği — Acıbadem Mah. Acıbadem Cad. No:109/4 — phone 0 555 105 21 22 | 2026-08-25 |
| dentist-dis-klinigi-deepen | https://www.google.com/maps?cid=13108283885152949668&hl=en | Owner reply 2026-09-13 to Canan Keskin: "Memnuniyetiniz bizim için çok değerli. Yorumunuz için ayrıca teşekkürler" | Google listing 2026-09-24: histogram 5★173 / 4★0 / 3★0 / 2★0 / 1★1 (174 total); lowest-sorted reviews read — the only low review (1★, 2026-05-10) concerns one child’s filling appointment | Newest-sorted review dated 2026-09-15, 9 days before this check | Google Business Profile hours: Saturday 9 AM–4 PM, weekdays to 7 PM | 2026-09-24 |
| dentist-dis-klinigi-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentist%… | 12 results returned, including similarly-named but different clinics; no exact match | 2026-09-24 |
| dentist-dis-klinigi-deepen-3 | https://www.dentist.com.tr/tedaviler/implant | "Çene kemiğinin röntgeni (panoramik, tomografi) çekilir ve varolan kemik miktarı belirlenir" (panoramic X-ray and tomography of the jawbone is taken) | "Çene kemiğinin röntgeni (panoramik, tomografi) çekilir" (panoramic X-ray and tomography of the jawbone) | 2026-09-24 |
| dentist-dis-klinigi-deepen-4 | https://www.dentist.com.tr/tedaviler | Full treatments menu (oral/dental health, cosmetic, restorative, implant, surgical, pedodontics, orthodontics, gum disease) has no emergency-care category | 2026-09-24 |
| dentist-dis-klinigi-deepen-5 | search:best dentist Istanbul | Web search on 2026-09-24: results 1–9 were us-uk.bookimed.com, whatclinic.com, yelp.com, maltepedentalclinic.com, bestdentalistanbul.com, drkundakcioglu.com, dentatur.com (x2), dentavacation.com; the clinic's site and name were not among them. | 2026-09-24 |
| dentist-dis-klinigi-deepen-6 | search:English speaking dentist Istanbul | Web search on 2026-09-24: results 1–9 were dentgroup.com.tr, omeristanbul.com, dtozlemozcan.com (x2), en.wikipedia.org, dentist-istanbul.com, dentatur.com, istanbuldentalcenter.com, dentalcentreistanbul.com; the clinic’s site (dentist.com.tr) and name were not among them — result 6, dentist-istanbul.com, is a different practice. | 2026-09-24 |
| dentist-dis-klinigi-deepen-7 | search:dental implants Istanbul | Web search on 2026-09-24: results 1–9 were youtube.com, avedentturkey.com, dentaldepartures.com, turkeydentalimplants.net, euroistanbul.com, quartzclinique.com, istanbuldentalcenter.com, hayatmed.com, all-on-x.online; the clinic's site and name were not among them. | 2026-09-24 |
| dentist-dis-klinigi-deepen-8 | search:emergency dentist Istanbul | Web search on 2026-09-24: results 1–9 were whatclinic.com, gcclinic.com.tr, adildentclinics.com, mosdenthospital.com, drozlemozcan.com, dentist-istanbul.com, dtozlemozcan.com, dryusufisler.com, qanomed.com; the clinic’s site (dentist.com.tr) and name were not among them — result 6, dentist-istanbul.com, is a different practice. | 2026-09-24 |
| dentist-dis-klinigi-deepen-9 | search:Istanbul dental clinic for expats | Web search on 2026-09-24: results 1–10 were whatclinic.com, drkundakcioglu.com, istanbuldentalcenter.com, dentaldepartures.com, dentspa.com, dentavacation.com, dr-abdurrahmanozturk.com, dentatur.com, kdi.umn.edu, ca.trustpilot.com; the clinic's site and name were not among them. | 2026-09-24 |
| dentist-dis-klinigi-deepen-10 | https://www.dentist.com.tr/en/ | Homepage read in full; no link to Trustpilot, WhatClinic, Doctoralia, Zocdoc, Yelp or any other review platform | 2026-09-29 |
| dentist-dis-klinigi-deepen-11 | https://www.whatclinic.com/dentists/turkey/istanbul-province/istanbul | WhatClinic: its Istanbul dentist listing (81 pages, 783 clinics), checked against its profile sitemaps (882 Istanbul profiles; the 100 not shown in the listing opened) and the profile addresses built from the clinic's name (not found), has no profile for Dentist Dental Polyclinics or its Acıbadem branch; the profiles on Acıbadem Caddesi are other clinics at other numbers (checked 2026-10-01) | 2026-10-01 |
| dentist-dis-klinigi-deepen-12 | https://www.google.com/maps?cid=13108283885152949668&hl=en | Histogram is 174 five-star of 175 total (99.4%). Reviews by Murat Ergun (2026-09-15, 2 reviews total), kerim keskinkardesler (2026-09-14, 1 review total) and Canan Keskin (2026-09-13, 15 reviews) arrived on three consecutive days; three of the five most recent reviews read are from accounts with 1-2 reviews total | 2026-09-29 |
| dentist-dis-klinigi-platforms | https://www.dentaldepartures.com/dentists/turkey/istanbul | Dental Departures: its clinic search lists 90 clinics in Istanbul; none is Dentist Dental Polyclinics (checked 2026-10-01) | 2026-10-01 |
| dentist-dis-klinigi-platforms-2 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2,127 clinics, including its Istanbul dental clinics) has no Dentist Dental Polyclinics (checked 2026-10-01) | 2026-10-01 |
| dentist-dis-klinigi-platforms-3 | https://www.trustpilot.com/review/dentist.com.tr | Trustpilot: no company page for dentist.com.tr (checked 2026-10-01) | 2026-10-01 |
| dentist-dis-klinigi-g5 | https://www.dentist.com.tr/en/contact | Contact page read on 2026-10-02: phone, mobile, e-mail and address of the two branches (Kartal and Acıbadem) with "Click for Reservation" links to WhatsApp; the page has no appointment or enquiry form (the only form on it is the site search), and every "Make an Appointment" button on the site leads here | 2026-10-02 |
| dentist-dis-klinigi-g5-2 | https://www.dentist.com.tr/sitemap.xml | All 204 addresses in the site's sitemap opened on 2026-10-02 (157 live pages in Turkish and English, the rest gone): no page offers an online or video consultation, a review of photos or X-rays, or a quote or treatment estimate before a visit | 2026-10-02 |
| dentist-dis-klinigi-deepen-13 | search:best dentist Istanbul / English speaking dentist Istanbul / dental implants Istanbul / emergency dentist Istanbul / Istanbul dental clinic for expats | The five canonical Istanbul queries on 2026-10-08 (google.com, English, Turkey, non-personalised, read at 07:45 local time, before the clinics open; no AI Overview was shown; the three local results and the first page of web results were read). For "emergency dentist Istanbul" the local results at that hour were three round-the-clock practices. | 2026-10-08 |
Change History
| Date | Change |
|---|---|
| 2026-10-08 | Visibility re-checked on 2026-10-08 with the canonical Istanbul queries, read once for every clinic of the list; local results and the first page of web results counted (no AI Overview was shown). The clinic appears in 0 of the four general queries. The emergency query was read before opening hours, when its local results are round-the-clock practices; a clinic not found in it is not marked absent. |
| 2026-10-02 | preConsultationPossible: unknown -> false. The site offers booking by phone or WhatsApp only, with no request form and no online consultation or estimate before a visit. |
| 2026-09-29 | Checked the WhatClinic directory for Istanbul (all pages) and the clinic's own website for links to any review platform: neither shows one. Recorded: not present on other review platforms. Checked the review pattern: an almost unanimous 5-star rating with a cluster of reviews from low-activity accounts on consecutive days. Recorded: signs of manipulation confirmed. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for five Istanbul queries — "best dentist Istanbul", "English speaking dentist Istanbul", "dental implants Istanbul", "emergency dentist Istanbul" and "Istanbul dental clinic for expats": not present for "best dentist Istanbul", "English speaking dentist Istanbul", "dental implants Istanbul", "emergency dentist Istanbul" and "Istanbul dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic’s website (full treatments menu, implant page, contact page) and its Google listing. Recorded: panoramic X-ray and tomography for implant planning, a Facebook link, Saturday and evening hours, owner replies on the Google listing, a single low-rated review out of 174, no structured data and no emergency service documented, and updated Google figures (174 reviews). Corrected: review recency to within the last 3 months (the newest review is dated 2026-09-15; the earlier value was based on Google’s default review ordering). Not found in TripAdvisor’s own search. Still unverified: whether the site’s appointment form lets patients choose a service or time, and presence on other review platforms. |
| 2026-09-07 | opaque_prices flag removed under methodology v1.4.0 (no evidence of bait/opacity; non-publication is scored by price criteria). |
| 2026-08-25 | License verification 2026-08-25 against T.C. Sağlık Bakanlığı Sağlık Turizmi Yetkili Diğer Sağlık Tesisleri list: found — 'Özel Dentist Acıbadem Ağız ve Diş Sağlığı Polikliniği', İstanbul, exact street-address match; all 5 named doctors could not be checked — no accessible individual-dentist registry. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live and clinic open; no address or phone was on file, so recorded the Acıbadem branch's address, phone (+90 216 545 21 22), rating 5.0 (171 reviews), Maps URL and pin coordinates — Google's website field for this listing matches dentist.com.tr, confirming the brand match. |
| 2026-08-23 | Recorded sedation / general anaesthesia availability (informational): documented as available. surgical page states 'Surgery can be performed under local anesthesia, IV sedation, or general anesthesia' |
| 2026-07-10 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about Dentist Dental Polyclinics (Dentist Ağız ve Diş Sağlığı Polikliniği) Email us